OUR MISSION IS TO DELIVER SUPERIOR
Customer Service
Bright Homes Customer Service
Welcome to the Bright Homes Customer Service Request page. You may submit a non-emergency electronic Customer Service Request directly to our Customer Service Department by filling out the form below. Please list any concerns you may have under the description of service items to be addressed.
A representative from our Customer Service Department will contact you to set up an appointment to address your request.
If you consider this a life-and-death emergency, please call 911.
Emergencies concerning electricity, gas or water should be addressed through your local utility company.
Please refer to your Homeowner Binder for the contact information for the vendors of your home.
After-hours and weekend requests will be reviewed on the next business day.
If you need immediate assistance, please call Customer Service at
209.526.8242.